Last updated: 4 October 2026
This notice is provided under Article 10 of the Turkish Personal Data Protection Law No. 6698 (KVKK) to explain how the personal data you share through the appointment form on this website are processed.
Data controller
Prof. Safa Gürsoy, MD, PhD, Orthopaedics and Traumatology
Acıbadem Ataşehir Hospital, Atatürk Mah. Turgut Özal Blv. No: 11, 34758 Ataşehir / İstanbul
E-mail: safa.gursoy@acibadem.com
Data processed at Acıbadem Ataşehir Hospital during your examination and treatment are covered by the hospital's own privacy notice.
Personal data processed
| Category | Data |
|---|---|
| Identity | First name, last name |
| Contact | Phone number, e-mail address |
| Request details | The area or topic you are interested in, preferred day and time, your message |
| Health data (special category) | Information about your complaint; MRI or other imaging files, if you choose to upload them |
| Transaction security | Date and time the form was sent, IP address kept in server logs |
Purposes
- Receiving and assessing your appointment request,
- Contacting you to plan your appointment,
- Allowing the doctor to review the complaint and images you share before the examination and to plan it,
- Preventing misuse of the form and keeping information secure.
Method of collection and legal basis
Your data are collected electronically when you fill in the appointment form on this website.
- Identity, contact and request details are processed on the legal bases in KVKK Art. 5/2-c (directly related to entering into or performing a contract) and Art. 5/2-f (the controller's legitimate interest, provided your fundamental rights and freedoms are not harmed).
- Health data are processed under KVKK Art. 6/3 for the purpose of planning and carrying out medical diagnosis, treatment and care, by the doctor and authorised persons bound by professional secrecy.
- Transaction security data are processed on the legal bases in KVKK Art. 5/2-ç (compliance with a legal obligation) and Art. 5/2-f.
Transfers
When you send the form, your information is delivered by e-mail to the data controller. To the extent needed to arrange your appointment it may be shared with the patient services team of Acıbadem Ataşehir Hospital, where the examination takes place. Otherwise it is transferred only to hosting and e-mail service providers as technically required; lawful requests from authorised public bodies are reserved. Your data are not used for marketing and are not sold to third parties. Where service providers are located abroad, transfers comply with KVKK Art. 9.
Retention
- Files you upload are not stored on this website's server; they are deleted from the server immediately after being sent by e-mail.
- E-mails about your request are kept for the appointment process and for the periods required by law for possible legal disputes, and are then deleted, destroyed or anonymised.
Your rights under KVKK Art. 11
By applying to the data controller you may:
- learn whether your personal data are processed,
- request information if they have been processed,
- learn the purpose of processing and whether the data are used accordingly,
- know the third parties in Türkiye or abroad to whom the data are transferred,
- request correction if the data are incomplete or inaccurate,
- request erasure or destruction under the conditions in KVKK Art. 7,
- request that correction, erasure or destruction be notified to third parties the data were transferred to,
- object to a result against you arising solely from automated analysis of the data,
- claim compensation for damage caused by unlawful processing.
How to apply
You can send requests about your rights, together with information verifying your identity, to safa.gursoy@acibadem.com, in line with the Communiqué on the Procedures and Principles of Application to the Data Controller. Your request will be concluded free of charge within 30 days at the latest; if the process requires an additional cost, the fee set by the Personal Data Protection Authority may apply.